Carlsbad Plaza Medical Spa & Wellness hotel
Czech Republic
Mariánskolázeňská 25, Karlovy Vary, Czech Republic

Carlsbad Plaza Medical Spa & Wellness hotel

The Carlsbad Plaza is a luxury 5 star Medical Spa and Wellness hotel The hotel, which was inaugurated in December 2005, is located in the quiet ambience of the spa zone of Karlovy Vary and is in close proximity to the world renowned medicinal thermo-mineral springs and picturesque historic colonnades Carlsbad Plaza Medical Spa and Wellness hotel is housed in a charming historic building and features a 3500 m² wellness area with an indoor pool, saunas and a massage centre All of the spacious and elegantly designed rooms feature a garden view or a view of the Emperor bath The Carlsbad Plaza Medical Spa and Wellness hotel is known for its wide range of medical services, including more than 250 types of treatments at the Spa and Wellness Centre A team of 14 specialized doctors work in the Carlsbad Clinic Being the only hotel of its kind in the Czech Republic, it offers a unique concept of classical spa treatment program, provided in the private Spa Suites, including multifunctional bathtubs, a massage area and a relaxation area The 2 restaurants in the Carlsbad Plaza Medical Spa and Wellness hotel offer a-la-carte dishes including specialties from the French and an international full buffet menu Furthermore, it offers a number of day bars, a night bar with live music and various luxury boutiques under one roof

Rooms

Comfort Double Room
These rooms have a balcony or a terrace with views of the garden or the courtyard Please note that extra beds are not available in this room type
Beds: 1:Large bed(s) (King size)
  • Minibar
  • Safety Deposit Box
  • Pay TV
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Wake Up Service/Alarm Clock
  • Balcony
  • Bathrobe
  • Radio
  • Work Desk
  • Seating Area
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Extra Long Beds (> 2 metres)
  • Heating
  • Slippers
  • Satellite TV
  • Bath or Shower
  • Carpeted Floor
  • Interconnecting Room(s) available
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
Excellent Double room
Elegantly styled rooms with a bathtub, a bidet and views of the Emperor Bath or the courtyard Please note that extra beds are not available in this room type
Beds: 1:Large bed(s) (King size)
  • Minibar
  • Bath
  • Safety Deposit Box
  • Pay TV
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Wake Up Service/Alarm Clock
  • Balcony
  • Bathrobe
  • Radio
  • Work Desk
  • Seating Area
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Extra Long Beds (> 2 metres)
  • Heating
  • Slippers
  • Satellite TV
  • Bath or Shower
  • Carpeted Floor
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
Junior Suite
This junior suite features a living area with a sofa, a sleeping area, a bathroom with a bathtub, slippers, bathrobes and a hairdryer, air-conditioning, an LCD satellite TV and coffee making facilities Upon arrival, a fruit basket is featured and each day, a bottle of mineral water is provided in the junior suite Please let the property know in advance, if you prefer a room with a double bed or twin beds
  • Minibar
  • Safety Deposit Box
  • Pay TV
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Wake Up Service/Alarm Clock
  • Bathrobe
  • Radio
  • Work Desk
  • Seating Area
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Extra Long Beds (> 2 metres)
  • Heating
  • Slippers
  • Satellite TV
  • Bath or Shower
  • Carpeted Floor
  • Interconnecting Room(s) available
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
Special Offer - Comfort Double Room with Spa Package
This double room has a balcony, seating area and bathrobe The package includes: • full board in the Grand Buffet Restaurant Sorrento • one medical check-upconsultation per week • complete non-invasive laboratory blood examination • 18 treatments per week • drinking cure • daily free access to the hotel fitness centre • daily free access to the wellness area with a swimming pool with a counterflow jet, a hot tub, an acupressure pool, an anatomically shaped hot tub, a thermal pool and 7 different saunas Please note that extra beds are not available in this room type
Beds: 1:Large bed(s) (King size)
  • Minibar
  • Safety Deposit Box
  • Pay TV
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Wake Up Service/Alarm Clock
  • Balcony
  • Bathrobe
  • Radio
  • Work Desk
  • Seating Area
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Extra Long Beds (> 2 metres)
  • Heating
  • Slippers
  • Satellite TV
  • Bath or Shower
  • Carpeted Floor
  • Interconnecting Room(s) available
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
Special Offer - Comfort Plus Room with Weekend Wellness Package
This special offer includes: - 2x breakfast at the Grand Buffet Restaurant Sorrento - free use of Alt Karlsbad wellness centre with counter current swimming pool, whirlpool, anatomical pool with water jets, 7 different saunas, mineral water pool, Japanese acupressure pool and a relaxation room - free use of the hotel fitness centre - 3-hour spa treatment programme in the Castle Spa with 3 treatments and use of the thermo-mineral swimming pool -the Castle Spa is located a 10-minute walk from the hotel- - welcome drink in the Old Times Night Bar with live music
Beds: 1:Large bed(s) (King size)
  • Minibar
  • Safety Deposit Box
  • Pay TV
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Wake Up Service/Alarm Clock
  • Bathrobe
  • Radio
  • Work Desk
  • Seating Area
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Extra Long Beds (> 2 metres)
  • Heating
  • Slippers
  • Satellite TV
  • Bath or Shower
  • Carpeted Floor
  • Interconnecting Room(s) available
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
Special Offer - Deluxe Suite with Deluxe Weekend Wellness Package
This special offer includes: - 2x breakfast at the Grand Buffet Restaurant Sorrento - 2x buffet dinner at the Sorrento Restaurant - free use of Alt Karlsbad wellness centre with counter current swimming pool, whirlpool, anatomical pool with water jets, 7 different saunas, mineral water pool, Japanese acupressure pool and a relaxation room - free use of the hotel fitness centre - 2x private 25-hour spa program in the Medical Spa Suites - 2x beauty treatment at the Magic Charm beauty salon -you can choose between Endospheres Body Therapy or Hydrodermie Facial Lift- - welcome drink in the Old Times Night Bar with live music
  • Minibar
  • Safety Deposit Box
  • Pay TV
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Bathrobe
  • Radio
  • Work Desk
  • Seating Area
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Extra Long Beds (> 2 metres)
  • Heating
  • Slippers
  • Satellite TV
  • Bath or Shower
  • Carpeted Floor
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
Special Offer - Excellent Double Room with Deluxe Wellness Weekend Package
This special offer includes: - 2x breakfast at the Grand Buffet Restaurant Sorrento - 2x buffet dinner at the Sorrento Restaurant - free use of Alt Karlsbad wellness centre with counter current swimming pool, whirlpool, anatomical pool with water jets, 7 different saunas, mineral water pool, Japanese acupressure pool and a relaxation room - free use of the hotel fitness centre - 2x private 25-hour spa program in the Medical Spa Suites - 2x beauty treatment at the Magic Charm beauty salon -you can choose between Endospheres Body Therapy or Hydrodermie Facial Lift- - welcome drink in the Old Times Night Bar with live music
Beds: 1:Large bed(s) (King size)
  • Minibar
  • Safety Deposit Box
  • Pay TV
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Bathrobe
  • Radio
  • Work Desk
  • Seating Area
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Extra Long Beds (> 2 metres)
  • Heating
  • Slippers
  • Satellite TV
  • Bath or Shower
  • Carpeted Floor
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
Special Offer - Excellent Double Room with Spa Package
This double room features a balcony, satellite TV and sofa The package includes: • full board in the Grand Buffet Restaurant Sorrento • one medical check-upconsultation per week • complete non-invasive laboratory blood examination • 18 treatments per week • drinking cure • daily free access to the hotel fitness centre • daily free access to the wellness area with a swimming pool with a counterflow jet, a hot tub, an acupressure pool, an anatomically shaped hot tub, a thermal pool and 7 different saunas Please note that extra beds are not available in this room type
Beds: 1:Large bed(s) (King size)
  • Minibar
  • Bath
  • Safety Deposit Box
  • Pay TV
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Wake Up Service/Alarm Clock
  • Balcony
  • Bathrobe
  • Radio
  • Work Desk
  • Seating Area
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Extra Long Beds (> 2 metres)
  • Heating
  • Slippers
  • Satellite TV
  • Bath or Shower
  • Carpeted Floor
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
Special Offer - Excellent Double Room with Weekend Wellness Package
This special offer includes: - 2x breakfast at the Grand Buffet Restaurant Sorrento - free use of Alt Karlsbad wellness centre with counter current swimming pool, whirlpool, anatomical pool with water jets, 7 different saunas, mineral water pool, Japanese acupressure pool and a relaxation room - free use of the hotel fitness centre - 3-hour spa treatment program in the Castle Spa with 3 treatments and use of the thermo-mineral swimming pool -the Castle Spa is located a 10-minute walk from the hotel- - welcome drink in the Old Times Night Bar with live music
Beds: 1:Large bed(s) (King size)
  • Minibar
  • Safety Deposit Box
  • Pay TV
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Bathrobe
  • Radio
  • Work Desk
  • Seating Area
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Extra Long Beds (> 2 metres)
  • Heating
  • Slippers
  • Satellite TV
  • Bath or Shower
  • Carpeted Floor
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
Special Offer - Junior Suite with Spa Package
This suite has a minibar, bathrobe and air conditioning The package includes: • full board in the Grand Buffet Restaurant Sorrento • one medical check-upconsultation per week • complete non-invasive laboratory blood examination • 18 treatments per week • drinking cure • daily free access to the hotel fitness centre • daily free access to the wellness area with a swimming pool with a counterflow jet, a hot tub, an acupressure pool, an anatomically shaped hot tub, a thermal pool and 7 different saunas
  • Minibar
  • Safety Deposit Box
  • Pay TV
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Wake Up Service/Alarm Clock
  • Bathrobe
  • Radio
  • Work Desk
  • Seating Area
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Extra Long Beds (> 2 metres)
  • Heating
  • Slippers
  • Satellite TV
  • Bath or Shower
  • Carpeted Floor
  • Interconnecting Room(s) available
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
Special Offer - Suite with Garden view with Spa Package
Elegant suite with a private bathroom featuring a spa bath, a massage area, a relaxation area with deck chairs and a TV The package includes: - rich full board in the Grand Buffet Restaurant Sorrento - one medical check-upconsultation per week - comprehensive traditional laboratory or comprehensive non-invasive blood test - 25-hour medical program in Spa Suite -medical program is provided 5 x per week from Monday until Friday- - drinking cure - daily free access to the hotel fitness centre - daily free access to the wellness area with a swimming pool with a counter flow jet, a hot tub, an acupressure pool, an anatomically shaped hot tub, a thermal pool and 7 different saunas -please note that children under the age of 12 years may use the Wellnessland until 17:00 in company of an adult-
  • Minibar
  • Safety Deposit Box
  • Pay TV
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Wake Up Service/Alarm Clock
  • Balcony
  • Bathrobe
  • Radio
  • Work Desk
  • Seating Area
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Extra Long Beds (> 2 metres)
  • Heating
  • Slippers
  • Satellite TV
  • Bath or Shower
  • Carpeted Floor
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
Special Offer - Superior Double or Twin Room with Deluxe Wellness Weekend Package
This special offer includes: - 2x breakfast at the Grand Buffet Restaurant Sorrento - 2x buffet dinner at the Sorrento Restaurant - free use of Alt Karlsbad wellness centre with counter current swimming pool, whirlpool, anatomical pool with water jets, 7 different saunas, mineral water pool, Japanese acupressure pool and a relaxation room - free use of the hotel fitness centre - 2x private 25-hour spa program in the Medical Spa Suites - 2x beauty treatment at the Magic Charm beauty salon -you can choose between Endospheres Body Therapy or Hydrodermie Facial Lift- - welcome drink in the Old Times Night Bar with live music
Beds: 1:Large bed(s) (King size)
  • Minibar
  • Safety Deposit Box
  • Pay TV
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Bathrobe
  • Radio
  • Work Desk
  • Seating Area
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Extra Long Beds (> 2 metres)
  • Heating
  • Slippers
  • Satellite TV
  • Bath or Shower
  • Carpeted Floor
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
Special Offer - Superior Double or Twin Room with Weekend Wellness Package
This special offer includes: - 2x breakfast at the Grand Buffet Restaurant Sorrento - free use of Alt Karlsbad wellness centre with counter current swimming pool, whirlpool, anatomical pool with water jets, 7 different saunas, mineral water pool, Japanese acupressure pool and a relaxation room - free use of the hotel fitness centre - 3-hour spa treatment program in the Castle Spa with 3 treatments and use of the thermo-mineral swimming pool -the Castle Spa is located a 10-minute walk from the hotel- - welcome drink in the Old Times Night Bar with live music
Beds: 1:Large bed(s) (King size)
  • Minibar
  • Safety Deposit Box
  • Pay TV
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Bathrobe
  • Radio
  • Work Desk
  • Seating Area
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Extra Long Beds (> 2 metres)
  • Heating
  • Slippers
  • Satellite TV
  • Bath or Shower
  • Carpeted Floor
  • Interconnecting Room(s) available
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
Special Offer - Superior Double Room with Spa Package
This double room features a balcony, seating area and bathrobe The package includes: • full board in the Grand Buffet Restaurant Sorrento • one medical check-upconsultation per week • complete non-invasive laboratory blood examination • 18 treatments per week • drinking cure • daily free access to the hotel fitness centre • daily free access to the wellness area with a swimming pool with a counterflow jet, a hot tub, an acupressure pool, an anatomically shaped hot tub, a thermal pool and 7 different saunas
Beds: 1:Large bed(s) (King size)
  • Minibar
  • Bath
  • Safety Deposit Box
  • Pay TV
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Wake Up Service/Alarm Clock
  • Balcony
  • Bathrobe
  • Radio
  • Work Desk
  • Seating Area
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Extra Long Beds (> 2 metres)
  • Heating
  • Slippers
  • Satellite TV
  • Bath or Shower
  • Carpeted Floor
  • Interconnecting Room(s) available
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
Special Offer - Supreme Double Room with Deluxe Wellness Weekend Package
This special offer includes: - 2x breakfast at the Grand Buffet Restaurant Sorrento - 2x buffet dinner at the Sorrento Restaurant - free use of Alt Karlsbad wellness centre with counter current swimming pool, whirlpool, anatomical pool with water jets, 7 different saunas, mineral water pool, Japanese acupressure pool and a relaxation room - free use of the hotel fitness centre - 2x private 25-hour spa program in the Medical Spa Suites - 2x beauty treatment at the Magic Charm beauty salon -you can choose between Endospheres Body Therapy or Hydrodermie Facial Lift- - welcome drink in the Old Times Night Bar with live music
Beds: 1:Large bed(s) (King size)
  • Minibar
  • Safety Deposit Box
  • Pay TV
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Bathrobe
  • Radio
  • Work Desk
  • Seating Area
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Extra Long Beds (> 2 metres)
  • Heating
  • Slippers
  • Satellite TV
  • Bath or Shower
  • Carpeted Floor
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
Special Offer - Supreme Double Room with Spa Package
This double room has a balcony, sofa and satellite TV The package includes: • full board in the Grand Buffet Restaurant Sorrento • one medical check-upconsultation per week • complete non-invasive laboratory blood examination • 18 treatments per week • drinking cure • daily free access to the hotel fitness centre • daily free access to the wellness area with a swimming pool with a counterflow jet, a hot tub, an acupressure pool, an anatomically shaped hot tub, a thermal pool and 7 different saunas
Beds: 1:Large bed(s) (King size)
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Pay TV
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Wake Up Service/Alarm Clock
  • Balcony
  • Bathrobe
  • Radio
  • Work Desk
  • Seating Area
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Extra Long Beds (> 2 metres)
  • Heating
  • Slippers
  • Satellite TV
  • Bath or Shower
  • Carpeted Floor
  • Interconnecting Room(s) available
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
Suite with Garden View
This air-conditioned, spacious suite comprises 1 bedroom, a living room with a sofa, a minibar and a flat-screen TV It comes with a private bathroom with a bathtub and a shower, a separate toilet and a balcony
  • Minibar
  • Safety Deposit Box
  • Pay TV
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Wake Up Service/Alarm Clock
  • Balcony
  • Bathrobe
  • Radio
  • Work Desk
  • Seating Area
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Extra Long Beds (> 2 metres)
  • Heating
  • Slippers
  • Satellite TV
  • Bath or Shower
  • Carpeted Floor
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
Superior Double Room
These spacious rooms have a balcony or a terrace with garden or courtyard views
Beds: 1:Large bed(s) (King size)
  • Minibar
  • Bath
  • Safety Deposit Box
  • Pay TV
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Wake Up Service/Alarm Clock
  • Balcony
  • Bathrobe
  • Radio
  • Work Desk
  • Seating Area
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Extra Long Beds (> 2 metres)
  • Heating
  • Slippers
  • Satellite TV
  • Bath or Shower
  • Carpeted Floor
  • Interconnecting Room(s) available
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
Supreme Double Room
Large and elegantly designed rooms with a bathtub and a bidet They offer views of the Emperor bath or the courtyard
Beds: 1:Large bed(s) (King size)
  • Minibar
  • Shower
  • Bath
  • Safety Deposit Box
  • Pay TV
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Wake Up Service/Alarm Clock
  • Balcony
  • Bathrobe
  • Radio
  • Work Desk
  • Seating Area
  • Bathroom Amenities
  • Toilet
  • Bathroom
  • Extra Long Beds (> 2 metres)
  • Heating
  • Slippers
  • Satellite TV
  • Bath or Shower
  • Carpeted Floor
  • Interconnecting Room(s) available
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
Hotel Facilities

General

  • Parking
  • Restaurant
  • Pets Allowed
  • Bar
  • 24-Hour Front Desk
  • Newspapers
  • Garden
  • Terrace
  • Non-Smoking Rooms
  • Elevator
  • Safety Deposit Box
  • Valet Parking
  • Heating
  • Luggage Storage
  • Shops in Hotel
  • Airconditioning
  • Restaurant (à la carte)
  • Restaurant (buffet)

Activities

  • Sauna
  • Fitness Centre
  • Golf Course (within 3 km)
  • Casino
  • Solarium
  • Spa & Wellness Centre
  • Massage
  • Billiards
  • Hot tub
  • Library
  • Hiking
  • Indoor Swimming Pool (all year)

Services

  • Room Service
  • Meeting/Banquet Facilities
  • Business Centre
  • Babysitting/Child Services
  • Laundry
  • Dry Cleaning
  • Barber/Beauty Shop
  • Breakfast in the Room
  • Ironing Service
  • Internet Services
  • Currency Exchange
  • Bicycle Rental
  • Shoe Shine
  • Car Hire
  • Tour Desk
  • Fax/Photocopying
  • Ticket Service
  • Airport Shuttle
  • Concierge Service
  • Nightclub / DJ
  • Special Diet Menus (on request)
  • Trouser Press
  • Wi-Fi/Wireless LAN
  • Free Wi-Fi Internet Access Included

Food & Drink

Pool and wellness

Transport

Reception services

Cleaning services

Miscellaneous

Hotel Policies

Reception Hours

Check-in: From 14:00
Check-out:   Until 12:00

Cancellation / Prepayment

Cancellation and prepayment policies can vary depending on the selected room type.: Please select check-in check-out dates to view the policy.

Accept Credit Cards

  • American Express
  • Visa
  • Euro/Mastercard
  • Diners Club

Important Information

A credit card is needed upon check-in for confirmation purposes Pets are not allowed in the hotels restaurants and spa areas Please note that children under the age of 12 years may use the Wellnessland until 5pm in a company of an adult Please note that at the hotel restaurant Sorrento and La Boheme a smart casual dress code is required